Friday, May 29, 2015

Setting up FirstClass email on your iPad

Setting up FirstClass email on your iPad

1. Tap the Settings icon

2. Select Mail, Contacts, Calendars

3. Under the Accounts section select Add Account…

4. Select “Other”

5. Select “Add Mail Account”

6. On the New Account screen, Enter your first and last name, your FirstClass email address, and your CPS password. The Description field defaults to “CPS”. You can change to say “FirstClass” if you want.

7. Tap Next

8. You will see a message “Looking up Account”

9. When the “looking up account” process is done, you will be brought to the “New Account” screen. IMAP should be highlighted in blue. If it not, tap IMAP.

You will see your name, email address, and description carry over from the previous screen.

10. Under the Incoming Mail Server section, enter the following information:

Host Name:

Username: Enter the first part of your email address, ex: mmmurphy1

Password: is already filled in from previous screen

Outgoing Mail Server section enter the following information:

Host Name:

User Name: Enter the first part of your email address, ex: mmmurphy1

Password: Enter your CPS password you use to log into other CPS applications

NOTE: User Name and Password fields must be filled in, even though it says “optional”

11. Tap Next

12. If you get a message on the screen that says: Cannot Verify Server Identity, tap the Continue button. (Ignore this step if you do not get this message).

13. Once the account is verified you will be able to turn “on” your Mail. Keep the “Notes” turned off.

14. Tap Save

15. You should now see your new email account listed under the “Accounts” section.

16. Tap your new account (remember, you may have called FirstClass or CPS)

17. Tap the Account section where you see your FirstClass email address (ex:

18. On the Account screen, scroll up to the Outgoing Mail Server section and tap SMTP

19. Tap Primary Server (

20. Locate “Use SSL” and turn it ON

21. Verify that the Server Port number is 587. If it is not, change it to 587

22. Tap Done (Account verifies again)

23. Tap “Account” on the top left of your screen (It looks like it is in a gray arrow)

24. Tap Advanced

25. Under the Incoming Settings, locate “Use SSL” and turn it ON

26. Verify that the Server Port is 993. If it is not change it 993

27. Tap “Account” on top left of screen (It looks like it is in a gray arrow)

28. Tap Done and the account verifies again.

29. Tap “Mail” on the top left of your screen. NOTE: you may only see this option if you already have other mail accounts setup on your iPad

30. Press your Home button on your iPad

31. Tap the Mail app (the envelope), which is usually located in the home row of apps

32. Your FirstClass email will start filling in. It may take a minute or two until you see your emails fill in.

iPad File Management Solution

For the last 7 months many CPS schools have brought iPads into their classrooms. One of the biggest hurdles for students and teachers seems to be (at least for us) figuring out how to effectively share and organize documents. This post will detail what has worked for us, as well as what we tried first. Please note: This configuration is most useful in a 1to1 iPad situation. It is not practical for schools sharing iPads between multiple students.

  1. Wireless.  We can’t sync every time we want to get something to students
  2. Centralized Location. Emailing, sending from one app to another, posting a link on a website – all these options create multiple copies of the same document, making it easy for students to get confused and hard for teachers to track down student work.
  3. Simple steps for teachers to send documents to students’ iPads.
  4. Privacy. While we can build a culture of honesty and trust in our classrooms, a situation where students have access to other students’ work – to view, edit or delete – leaves gaping holes in the reliability of any system.
  5. Multi-Teacher Access. We want portfolios of student work that pull from all subject areas. When working with middle school students in particular, this means multiple teachers must have access to each student’s portfolio.
  6. Backup. If things do go wrong, we need to be able recover student or teacher work.
  7. The ability for students to view, edit and share Word Docs and PDFs. On top of docs, our teachers scan or download a lot of pdfs and want students to edit/annotate them on their iPads and quickly send them back to the teacher. 
  8. Cheap. Free would be nice, but inexpensive is a must. There are plenty of business-class enterprise solutions out there, but they’re way out of our league.
  • Email – At first this was our primary method of file transfer. We use Google Apps, so sending a file to a whole class is super easy once Groups are set up. Every student has an email account on their iPad, so sending files to teachers is easy as well. We also setup folders and filters in Gmail so emails from students would automatically be sorted into folders in teachers’ accounts. The problem, of course, is that files and emails are overflowing from all sides. Students open an email attachment in, say, Pages – now there are two copies. They export and email it from Pages back to the teacher, who then saves it to their computer – now there are four copies. If the teacher wants to send it back with feedback, the thing starts all over. We still use email with some apps that have no other viable way to export files, but all in all it made it very difficult to keep files organized.
  • Google Docs – If you’re using Google Apps, Google Docs is so close to being ideal. Sharing files and setting up folder and file permissions is a breeze, you get 25gbs per user, and you stay within the larger framework of Google Apps that you are likely using in other ways. We do use Google Docs on the iPads in certain situations, but there are three reasons we don’t use it as our primary means of file management. 1) As far as I can tell, there are no PDF annotation apps that truly sync to Google Docs. Some, like PDF Expert, will connect to Google Docs and save a local copy of a PDF – which you can then edit and copy back to Google Docs. But that’s a lot of steps and multiple copies of files, which creates too many chances for students’ work to get lost on its way back to the teacher. 2) There is no free way to sync folders on your computer to Google Docs. Syncplicity does this to an extent, but the free version is quite limited. That means teachers have to upload and manage student files through the web interface, which, to me, is asking too much. 3) Office2HD and other apps sync fully to Google Docs for editing office documents. It works quite well in fact. There is one small issue: when saving a file that has been shared with you (that you don’t own) Office2HD gives an error message, even though it does save the file correctly. If you have Google Apps, and you’re not worried about annotating PDFs, then Google Docs with Office2HD might be a great solution for you.
  • Edmodo – Edmodo is fantastic. We use it for student discussions, exit slips, quizzes, and now video sharing. It works great for assignments with documents if you’re using a computer, but it is tricky to download a document from the Edmodo app to an iPad, and impossible to upload a document from an iPad back to Edmodo. For this reason Edmodo is not a good solution for distributing and turning in documents. Just recently Edmodo enabled integration with Google Docs.  Now you can post and edit Google Docs directly through Edmodo.  However, I’m not sure that this solves the issue of turning in documents from an iPad. Please comment if you’re using Google Docs with Edmodo.
  • – Box has a lot features that out-do Dropbox - 5gb free, share folders within folders, share read-only folders, native email-to-folder, etc. However, there is no free way to sync folders on your computer. That feature only comes with a premium business plan. This means no drag and drop – you have to upload and download files through the web interface or through the iOS app. It’s a shame, but that makes Box too cumbersome for teachers to use consistently.
  • WebDav – You can setup a WebDav file server on a Mac.  Many apps (Pages, etc.) will allow you to connect to the file server to retrieve and save files.  We looked into this briefly, but felt that navigating the server was too complicated on an iPad.  There also seemed to be a lot of limitations on folder permissions, and it requires saving copies of files rather than syncing directly.  Admittedly, our experience with WebDav on a Mac is limited.  You might find that it works for what you need.  iDisk also used WebDav, but I’m not sure what iDisk’s status is now that iCloud is on the scene.
  • iTunes Syncing – Using iTunes to regularly sync files is extremely cumbersome.  Also, we wanted students’ files to be edited in multiple classrooms and available to multiple teachers, which wouldn’t have worked with iTunes.
  • iCloud – iCloud is structured around a single user with multiple devices.  Enabling file syncing in iCloud means that whatever is on one iPad is automatically pushed to all iPads that use that account.  While there might be some classroom scenario where this could be useful, it doesn’t facilitate our needs.  All students would have edit access to other students’ files, and there would be no way to organize files by student.
  • Pages, CloudOn, Quickoffice, PaperPort Notes, Type on PDF, etc. – All the other apps we tried that connect to DropBox do not actually sync.  You can retrieve a copy of a file, edit it, and re-upload another copy (or replace).  The problem with this, besides being complicated for students, is that it we now have two or three copies of the same file.  This creates all sorts of opportunities for lost work and excuses.  CloudOn does do a full sync with DropBox, but when we used it with a full classroom it often lost connection to its servers.  It might work fine in the morning and then be useless in the afternoon, which lead us to believe that this was an issue with CloudOn’s servers and not our bandwidth.
  • & – These two companies offer file management for schools.  SchoolELockers is brand new and has a iPad app already.  ePals is more established and offers a wide range of services, but does not have full functionality with iPads yet.  They’re worth a look, but not ready for primetime yet.


Dropbox + PDF Expert + Office2HD

This combo meets all the points we were looking for.  It’s a little weak on point 3, but not too bad.

Quick Setup Overview:
All students and teachers have a free Dropbox account. Each student has a folder for reading, math, etc. that is shared with their teachers. Only the student and their teachers have access to that their folder and documents. PDF Expert and Office2HD are setup to sync to each student’s folder. There is also a Class-wide folder that is shared with all students in a class and their teachers.

Overview of Usage Scenarios:
  1. Students open Office2HD, navigate to their reading folder, create a new Word document, type a response to a prompt, and close the document.  From their computer, the teacher looks in each student’s folder to view, grade, and type feedback to students’ responses.  Students open documents in Office2HD to read feedback. No need for sending files back and forth. Students are prompted to push save when they close the document, which syncs the files to the teacher automatically.
  2. The teacher copies a pdf file from the textbook resources cd and pastes it into each student’s science folder. Students open PDF Expert, navigate to their science folder, and open the pdf. They highlight text, draw a diagram by hand, and type short answers on the pdf. When they are done they close the document and hit the sync button. The teacher now has automatic access to all the edited pdfs.
  3. The teacher records a mini-lesson video on their iPad and uploads it to the class-wide folder using the Dropbox app. Students open Dropbox, navigate to the class-wide folder, and stream the mini-lesson video on their iPads.
App Descriptions:
  1. Dropbox is a file hosting service that allows you to access documents from multiple computers and devices. It is free in the iTunes App Store.
  2. Office2HD is an editing suite that allows you to create and modify Word, Excel and PowerPoint files on an iPad. It is $7.99 in the iTunes App Store, or $3.99 through the Volume Purchasing store. Doc2HD is a version of the app that only edits Doc files. It’s cheaper - $5.99/$2.99 – so if you don’t need to work with Excel or PowerPoint it may be worth checking out.
  3. PDF Expert is a pdf annotator which allows you to type, write, highlight and draw on pdf files. It is $9.99 in the iTunes App Store, or $4.99 through the Volume Purchasing store. GoodReader is another PDF annotator that fully syncs with DropBox.  Its features are comparable to PDFExpert, and it is less expensive - $4.99/$2.49. We just liked the feel of PDF Expert better, but you may want to look into GoodReader.
Detailed Setup Steps:
Warning: The initial setup is not difficult, but will take some time. It took me about 7 hours to set up all of our 3rd-8th graders, but it’s been worth it. If you’re just setting up a classroom or two, you’ll get it done in less time.
  1. Create a Dropbox account for every student with an iPad. Actually this didn’t take much time. Go to Creating an account is quick – name, email address, password, check ‘Agree’ and submit. There’s no email confirmation. I already had a spreadsheet with students’ name, email address and password, so creating accounts was just a matter of copying and pasting. If you plan ahead, you can use referral pages when you register to get free extra storage for certain accounts. Educational email addresses get 500mb per referral, up to a max of 16gb (from the original free 2gb account). So you may want to refer from a few different accounts, especially if you’re registering more than 32 students.
  2. Create student folders in a Dropbox account that you will use as the admin account. I used my account as the ‘admin’ account. This account will house all student folders and files. I copied my 6th graders’ names from my spreadsheet and pasted them into a txt document. Then I used a free Windows tool named NewFolderWizard.exe to quickly create a new folder for each student (there are Mac utilities that can do the same thing). Next I made five folders – Math, Music, Reading, Science, and Technology.  I copied all five folders and pasted them consecutively into each student’s folder. Lastly, I dropped all the student folders into a folder named 6th Grade and dropped that folder into my Dropbox folder on my computer. I now have a uniquely named folder, with five sub-folders, for each 6th grade student. Repeat these steps for the rest of your grades and you’re good to go.
  3. Share each student folder with the student and their teachers. Login to your Dropbox account. Let’s say you’re starting with 6th grade. Go into the 6th grade folder and right click on the first student. Choose ‘Invite to Folder.’ You want to paste the email address for the student and also for any teachers that should have access to that folder. Again, if you’re using a spreadsheet of students this won’t be too cumbersome. I had 4 teachers that I wanted to have access to the middle school students’ folders. So I copied and paste the student’s email first and then copied and pasted the 4 teacher email addresses from a separate txt file. Then send the invite. You’ll need to do this with each student. If you want a whole-class shared folder for 6th grade, share that with all students and teachers as well. This will make sharing things that students aren’t editing easier, like videos, because you can just drop it in one location for all students. Now, each of the invites needs to be approves. That means each student and teacher needs to log in to the Dropbox webpage and accept the shared folders. For primary students I actually logged in as each student myself to accept the shared folders.
  4. Install Dropbox, Office2HD, and PDF Expert on student iPads. 
    1. Once the apps are installed, we need to set them up to sync to Dropbox. We had 5th-8th graders do this themselves, and I completed these steps for 2nd-4th graders. Start by logging in to the Dropbox app.
    2. Next is PDF Expert. Open and go to the Network tab on the left. Tap the Add button at the top and choose Dropbox. Choose “Launch Dropbox app to authorize” so you don’t have to log in again. Tap “Allow.” Now, under “Favorite Servers” tap the Dropbox account. In the upper right-hand corner tap “Sync” and choose “Sync This Folder.” PDF Expert will sync your Dropbox files. When it finishes, go back to “Documents” in the upper left.  Always have students open files from the Documents tab.  If they accidently open files from the Network tab it will create a second copy.
    3. Lastly, open Office2HD.  I find it easier to navigate when the iPad is in landscape.  When you open Office2HD it puts you into the Local Files folder. Push Back to get to the main folder. Tap Edit in the upper right, and then Add Service.  Choose Dropbox, and enter your Dropbox email address and password.  Tap Save, and then Done.  Students can now navigate through their Dropbox folder and open, edit and save their files.  We tell students that they should never have anything in their “Local Files” folder.  If they do, they’ve made a mistake at some point and that file will not be available to their teacher.  All documents should stay within the Dropbox folder to make sure the teacher has access and that there is only one version of the file.
  5. Share files with students.  On your teacher computer you can copy and paste files into each student’s folder.  Do this if you want students to work from a Word doc that you’ve already formatted or annotate a PDF file.  After doing this a few times, I can copy a file or folder and paste it into 25 students’ folders in under a minute.  If you want to share a document or video with students quickly, copy it once to the 2nd folder that you shared with all students.  This gives everyone access to the same folder – no need to paste it 25 times.  Do this only with files that students will not be editing, and remember that students can delete those files too, so keep a backup.
  6. Have students create or edit documents.  If students are creating a document from within Office2HD or PDF Expert, make sure they navigate to the correct folder before they create it, and be sure to provide naming conventions for their files so that everyone can keep track of their files.  If students are editing a document that already exists, they can just navigate to the correct folder and open it.  Remember, we’re not using DropBox to get to these files, we navigate our folders from within Office2HD or PDF Expert.  When finished, students push “Close” and then “Save” in Office2HD.  In PDF Expert they will close the document and press “Update” in the lower left corner and then choose “Push Changes” to sync their work.   Occasionally you may need to have students push Sync when they open PDF Expert in order to access recently added files.
  7. Student and teachers can also upload photos and videos from their iPads to DropBox.  This is particularly useful when students take a quick screencap of their work.  Teachers and students can also create and share quick videos this way.  To upload, go to the DropBox app and tap Uploads in the bottom menu.  Tap the + in the upper right corner and choose the photos or videos you want to upload.  Lastly, tap the bottom at the bottom to choose which folder to upload to, and then tap Upload in the upper right corner.
  8. You now have a reliable and easy to use infrastructure for students and teachers to create, edit, and share Word docs, Excel spreadsheets, PowerPoint presentations, PDFs, videos, and images.
Drawbacks and Quirks:
  • Unfortunately DropBox counts shared folders against your overall account size.  So, as a free 2gb user, when I connect a shared folder for each student, even though they each have their own account too, whatever files that are in their account also count towards my 2gb limit.  We think 2gbs is fine for students, but teachers need additional space.  We achieved this by using referral codes when creating student accounts.  28 students for each teacher gave us a total of 16gbs of space for teachers.
  • Office2HD has been stable for us when we’re just having students create and edit documents.  When students have started moving files from folder to folder or deleting files we occasionally ran into errors in Office2HD.  I showed students how to kill the app from the background, and that has always resolved any issues.  One teacher had a Word document that was shutting down Office2HD when students opened it.  I removed some formatting and it worked fine after that.
  • PDF Expert is stable and works well.  The Network tab can be confusing at first because it also shows students’ folders and files.  We had to reiterate a couple times to only access files from the Documents tab.
  • Teachers had to practice copying and pasting files into each student folder.  Once they did it became quicker, and they saw the value created by this method.
  • It would be really nice to have read-only folders that could be shared with a whole class.  But it’s not a deal-breaker.
  • The Dropbox app doesn’t display PDF annotations, so in order to view students’ edits to PDFs the teacher must open them in PDF Expert on the iPad or view them on a computer.
  • Time investment for setup.  It would be nice if there was a way to accomplish this functionality without having to go through all the steps listed above.  If anyone finds one, please let me know.  For now, this has been worth the time for us.  Since setting up these tools, teachers and students are using iPads with more confidence and success.